Modern Public Records Management
Modern public records management that serves citizens when they need it most.
The Problem
Outdated Records Systems Fail Modern Government
Public record offices are trapped in paper-based processes that make searches take hours and force in-person visits. When residents need certificates or documents, they face long wait times — while agencies lose productivity to outdated workflows that can't scale.
Before & After
The eRecordIQ Difference
Before eRecordIQ
Paper archives, hours-long searches
- Record searches take hours and often require in-person visits
- Certificates and documents mean long waits at the counter
- Fragile paper archives put irreplaceable records at risk
- Staff time disappears into filing, retrieval, and re-filing
Placeholder — records requests arrive by phone and in person; staff walk the stacks, pull folders, and photocopy certified pages while residents wait.
Misfiled documents can take days to resurface, and every retrieval puts fragile originals back into circulation.
Placeholder — with Contracts, the archive is a search box: staff and residents find any record in seconds, from anywhere.
Originals stay preserved while certified copies are issued digitally, with every access logged.
With eRecordIQ
Every record findable in seconds
- Digitized records are searchable in seconds from anywhere
- Residents order and receive documents online
- Every record is preserved, backed up, and audit-ready
- Staff focus on service, not shelving
Platform Modules
Flexible Modules for Public Record Management
Online Document Submission
Registered users are able to securely submit deeds and documents to the Registrar of Records. Customized workflows automate the processing of online submissions and ensure compliance with jurisdictional and operational guidelines.
Online Document Search
Online access allows registered users to search for publicly available deeds and documents. The information is all downloadable and verified by a digital authentication process.
Certified Copies
Registered users can request electronically issued certificates in their secure portals. The issued certificates are authenticated using a secured authorization code validated by the Registrar of Records.
Who It's For
Built for every role in the public management chain
Tax Authorities
Competent authority offices
Financial Institutions
Subject to international reporting obligations